Refund policy

We have a 15-day exchange policy, which means you have 30 days after receiving your item to request an exchange. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Exchanges only. No Refunds. 

To start an exchange, you can contact us at shopdzubi@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 


Shipping
To return your product, you should mail your product to: 199 Ocean Lane Drive Apt 313 Key Biscayne Florida 33149

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.